geniusleft

之前Microsoft的像ASP.NET和MSDN这样大型站点的论坛和blog社区，都用的是原ASP.NET产品经理Rob Howard的公司Telligent推出的CommunityServer系统，顺便一句，这款基于ASP.NET的开源社区系统今天早些时候刚刚推出CommunityServer2007版本。

Microsoft如今推出了之前开发代号为Athens的自己的社区系统：Microsoft.community，前一阵我看得时候还很简陋呢，但现在上线的beta版本已经很牛了。Bob有提到为什么Microsoft要推出自己的网上社区系统：

if Microsoft customers were connected in rich social networks our support costs would drop dramatically.

• Social networks are also trusted communications channels -- cheap, effective, and fast communications networks
• When customers are connected in an online social network (actually online or offline, but we're focusing here on the online experience) and one customer has a problem, they all know about it when it happens, and they all know about it when it gets fixed.
• A customer only needs to call support, or visit a support forum, if their social network has failed.
• Therefore, support calls drop dramatically through social network connection”

又好看又好吃，这样的事物应该怎么形容？我只想到牛！快去看看吧:)

延伸阅读：

• Introduction to Microsoft.community by Doug Seven
• Microsoft.Community by "YAG" (Architect)
• Some Informative Q&A From Dave Morehouse
• One reason Microsoft cares about the new community services
• Microsoft.Community Today and Tomorrow

另外大家有注意到Microsoft的新版首页吗？快去看看吧，最新的也是最老的微软，祝福！:)